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Recieve expected product or get a refund Recieve expected product or get a refund

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    Buy with total peace of mind
    All your purchases are covered to ensure that you are always protected against any inconvenience you may have.
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    You will always have our help
    We will accompany you until you receive what you bought and tell us that you are satisfied.

If you have any problems, do not hesitate to let us know!

  • If the seller did not send the product or you did not get what you expected, the first thing you have to do is contact the seller.

    If you do not reach an agreement with the seller, we will intervene and refund your purchase money.

  • How much time do I have to claim?

    You have 10 days from when you received the product to claim if you did not get what you expected or 21 days from the date of purchase if you did not receive it.

  • Do they really give me back the money?

    Yes! We refund both the cost of the product and the freight costs of your purchase.

  • All my purchases?

    We cover all purchases so that you always have a hassle free experience.